Tariffs
FARES STANDARD
FARES SPECIALS
Tariff Regulation - BNA
Prices for one-way trips.
Prior authorization must be requested from Atlânticoline for the transport of large volumes (more than 1m on a side), and for any BNA transport on Ariel vessel (Corvo/Flores).
Atlânticoline does not transport palletized cargo.
Forklifts are not permitted on ships.
BNA must be packaged in such a way that its integrity is not compromised by the normal course of operation. Atlânticoline is not responsible for any damage caused during the transport of these volumes when they are not properly packaged and reserves the right to refuse their transport.
Atlânticoline does not guarantee that packages delivered in the last 30 minutes before a trip will continue on that trip. In the 30 minutes before each trip, priority will be given to selling tickets and receiving accompanied luggage.
BNA volumes must contain information relating to the sender and recipient. When sending a BNA, it is mandatory to indicate the name and contact details of the sender and recipient.
To collect BNA, the receiver must inform the label number assigned to the volume and legibly sign the delivery note.
Operating conditions, sea conditions and checked baggage may affect BNA transport capacity limits.
Atlânticoline is not responsible, in the event of loss or damage, for perishable products, valuables, particularly important documents (passports, personal identification, tickets or credit cards), money, gold, silver, jewelry, haute couture, objects art, audiovisual equipment, mobile phones, photo/video cameras, computer equipment or sports equipment, medicines, glasses or lenses.
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Adult
Regular tariff for passengers aged 13 or above.
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Resident atlanticoline.pt/adult
Non-resident atlanticoline.pt/adult
SEE CONDITIONS
- Mandatory documentation:
ID card or citizen card or passport.
Conditions:
Regular fare for passengers aged 13 and over and under 65. Citizens with tax domicile in the Autonomous Region of the Azores can benefit from the resident rate, upon presentation of the Citizen Card.
Travel rescheduling**:
Before beginning a trip, tickets details may be altered providing that the new trip corresponds the original tariff and itinerary. Once a trip has begun, unused tickets passed due trip date may not be altered. Changing travel date is subject to ferry availability at change moment.
Once the trip has begun and for unused tickets passed trip date, can not be changed.
Once the trip has begun and for unused tickets passed trip date, can not be changed.
Hand luggage:
1 volume per person (maximum 55cmx40cmx20cm)
Note: Food products contained in this baggage cannot be consumed on board.
Note: Food products contained in this baggage cannot be consumed on board.
Hold luggage:
2 volumes per person (maximum 0,5m³ per volume).
Extra and oversized luggage:
Extra luggage: €1.5 / volume.
Oversized luggage: the company's applies the Unaccompanied Luggage tariff, according to luggage volume.
Oversized luggage: the company's applies the Unaccompanied Luggage tariff, according to luggage volume.
Trip cancellation*:
Assistance will be provided acording to the Transport ContratReembolsoTarifa.
Refunds:
During the first 24hours after ticket issue, the tariff is 100% refundable, provided the ticket is issued at 3 or more days prior to the trip. After that and until the trip date, we will retain 1€.
After the trip date, the passengers are not entitled to any refund.If the trip is changed or canceled, the passenger can ask for a full refund.
After the trip date, the passengers are not entitled to any refund.If the trip is changed or canceled, the passenger can ask for a full refund.
Validity:
January to December.
Notes:
* - According to the Maritime Passenger Transport Contract.
** - Travel date change is subject to trip availability, considered at the time of change.
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Kiko (Kids)
Regular tariff for passengers ages starting at 3 to to 12 years (included).
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Resident atlanticoline.pt/kiko-resident
Non-resident atlanticoline.pt/kiko-non-resident
SEE CONDITIONS
Mandatory Documentation:
ID and Statement from parents or legal guardians, if traveling without parents. (1)
Conditions:
Regular fare for passengers from 3 to 12 years old. Citizens with tax domicile in the Autonomous Region of the Azores can benefit from the resident rate, upon presentation of the Citizen Card. Passengers up to and including 12 years old, must travel accompanied by a responsible adult. Minors over the age of 12, can travel alone.
For group travel, smaller passengers traveling in organized groups, namely sports groups, school groups or others, can travel with the adult responsible for the group, provided that he is provided with a declaration of responsibility.
For group travel, smaller passengers traveling in organized groups, namely sports groups, school groups or others, can travel with the adult responsible for the group, provided that he is provided with a declaration of responsibility.
Travel rescheduling**:
Before beginning a trip, tickets details may be altered providing that the new trip corresponds the original tariff and itinerary.
Once a trip has begun, unused tickets passed due trip date may not be altered. Changing travel date is subject to ferry availability at change moment.
Once a trip has begun, unused tickets passed due trip date may not be altered. Changing travel date is subject to ferry availability at change moment.
Hand luggage:
1 volume per person (maximum 55cmx40cmx20cm).
Note: Food products contained in this baggage cannot be consumed on board.
Note: Food products contained in this baggage cannot be consumed on board.
Hold Luggage :
2 volumes per person (maximum 0,5m³ per volume).
Extra and oversized Luggage:
Extra Luggage: 1,5€/volume
Oversized luggage: the company's applies the Unaccompanied Luggage tariff, according to luggage volume.
Oversized luggage: the company's applies the Unaccompanied Luggage tariff, according to luggage volume.
Trip cancellation:
Assistance will be provided acording to the Transport ContratReembolsoTarifa.
Refunds:
RefundDuring the first 24hours after ticket issue, the tariff is 100% refundable, provided the ticket is issued at 3 or more days prior to the trip. After that and until the trip date, we will retain 1€.
After the trip date, the passengers are not entitled to any refund.If the trip is changed or canceled, the passenger can ask for a full refund.
After the trip date, the passengers are not entitled to any refund.If the trip is changed or canceled, the passenger can ask for a full refund.
Validity:
From January to December.
Notes:
1 - (Specific statement)
* - According to the Contract of Maritime Passenger Transport. ** -
Change of travel date is subject to availability upon occupancy at the time of change.
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Children's rate up to (and incluing) two years olds
Mandatory Documentation:
Identity card, citizen card or passport.
Travel date change**:
Before starting a trip, tickets can be altered as long as the new trip matches the same tariff.
The trip date change must be applied to all the tickets issued in the booking. Once the trip has begun and for unused tickets past the trip date, no alteration is allowed.
The trip date change must be applied to all the tickets issued in the booking. Once the trip has begun and for unused tickets past the trip date, no alteration is allowed.
Minimum Stay:
No limit.
Carry-on Luggage:
Not included in this tariff.
Hold Luggage:
Not included in this tariff.
Extra and Out of Format Baggage:
Not included in this tariff.
Trip cancellation:
If a trip a round trip has begun, the passenger is entitled to a paid stay, a meal, and a taxi, provided by the company.
Validity:
From January until December.
Notes:
* - According to the Contract of Maritime Passenger Transport.
** - Change of travel date is subject to availability upon occupancy at the time of change.
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Armed Forces & Disabled Veteran
Passengers ≥ to 65 years. Permanent Disability ≥ 60% of the of the Armed Forces.
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Resident atlanticoline.pt/senior-resident
Non-resident atlanticoline.pt/senior-non-resident
SEE CONDITIONS
Required documentation:
ID or passport and doctor's statement/armed forces card.
Conditions:
Regular fare for passengers aged 65 and over; holders of a medical certificate of multipurpose incapacity proving Global Permanent Disability equal to or greater than 60% and disabled people in the Armed Forces.
Ticket changes**
Before beginning a trip, tickets details may be altered providing that the new trip corresponds the original tariff and itinerary. Once a trip has begun, unused tickets passed due trip date may not be altered. Changing travel date is subject to ferry availability at change moment.
Hand luggage:
1 volume per person (maximum 55cmx40cmx20cm).
Food products contained in this baggage cannot be consumed on board.
Food products contained in this baggage cannot be consumed on board.
Hold luggage:
2 volumes per person (maximum 0,5m³ per volume).
Extra and Out of Format Baggage:
Extra Luggage: 1,5€/volume
Oversized luggage: the company applies the Unaccompanied Luggage tariff, according to luggage volume.
Oversized luggage: the company applies the Unaccompanied Luggage tariff, according to luggage volume.
Trip cancellation*
Assistance will be provided acording to the Transport Contrat.
Refund:
During the first 24hours after ticket issue, the tariff is 100% refundable, provided the ticket is issued at 3 or more days prior to the trip. Otherwise, the passengers are not entitled to any refund. If the trip is changed or canceled, the passenger can ask for a full refund.
Validity:
January to December.
Notes:
* - According to the Contract of Maritime Passenger Transport.
** - Changing travel date is subject to ferry availability at the time of request.
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Mandatory documentation:
ID or passport and Interjovem card valid.
Conditions:
Tariff for Interjovem Card holders. Not applicable on the Horta/Madalena/Horta route.
Ticket changes:
Before beginning a trip, tickets details may be altered providing that the new trip corresponds the original tariff and itinerary.
Once a trip has begun, unused tickets passed due trip date may not be altered. Changing travel date is subject to ferry availability at change moment.
Once a trip has begun, unused tickets passed due trip date may not be altered. Changing travel date is subject to ferry availability at change moment.
Hand luggage:
Luggage1 volume per person (maximum 55cmx40cmx20cm).
Note: Food products contained in this baggage cannot be consumed on board.
Hold luggage:
2 volumes per person (maximum 0,5m³ per volume).
Extra and oversized Baggage:
Extra baggage: €1.5/volume.
Oversized luggage: the company's applies the Unaccompanied Luggage tariff, according to luggage volume.
Oversized luggage: the company's applies the Unaccompanied Luggage tariff, according to luggage volume.
Trip cancellation:
Assistance will be provided acording to the Transport Contrat.
Refunds:
During the first 24hours after ticket issue, the tariff is 100% refundable, provided the ticket is issued at 3 or more days prior to the trip. After that and until the trip date, we will retain 1€. After the trip date, the passengers are not entitled to any refund.If the trip is changed or canceled, the passenger can ask for a full refund.
Validity:
January to December. Not applicable to trips between Horta and Madalena ports
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Group
Groups tariff for 10 or more passengers, including adult and child tariffs (ages 3 to 12) one way or round trip journeys.
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Discount: 10% for trips between São Jorge - Pico - Faial and Flores - Corvo
Discount: 30% for trips between the other islands of the Azores
SEE CONDITIONS
Documents Required:
ID or citizen card of the passenger.
Ticket changes** :
Before starting a trip, tickets can be altered as long as the new trip corresponds to the original tarrif. The journey date change must to be for all tickets issued in the booking.
After beginning a trip and also unused tickets can not be changed.
After beginning a trip and also unused tickets can not be changed.
Hand luggage:
Maximum 6 Kg (13lbs)
Luggage hold:
2 pieces up to 25Kg each.
Extra and oversized luggage:
Extra Luggage: 1,5€/volume
Oversized luggage: the company applies the Unaccompanied Luggage tariff, according to luggage volume.
Oversized luggage: the company applies the Unaccompanied Luggage tariff, according to luggage volume.
Trip cancellation*:
Round trip passengers have the right to accommodation, meals and transport provided by the company, in case the trip has already begun.
Refund:
100% refund is available within 24hours of ticket issue, as long as the ticket is issued at least 3 or more days prior to the trip. After 24hours of ticket issue and until the trip date the refund is 90% of the total cost.
For tickets with a cost of 10€ or less, we will withhold 1€.
It is not allowed to cancel only some tickets within the reservation. If you have a group rate, you can only cancel it in its entirety. After the date of travel, the passenger is not entitled to any refund.
After the trip date, no refund is provided.
For tickets with a cost of 10€ or less, we will withhold 1€.
It is not allowed to cancel only some tickets within the reservation. If you have a group rate, you can only cancel it in its entirety. After the date of travel, the passenger is not entitled to any refund.
After the trip date, no refund is provided.
Validity:
January until December
Notes:
- (*) According to the Maritime Transport of Passengers Contract.
(**) Changing travel date is subject to ferry availability at change moment.
(**) Changing travel date is subject to ferry availability at change moment.
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Large Family
Tariff for families comprising 5 elements: Adult (s) + children 1st kinship (ages 3 to 12). For one-way and round-trip journeys.
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SEE CONDITIONS
- Mandatory documentation:
ID card or citizen card or passport.
Conditions:
Tariff for families of at least 5 members: 2 adults + 3 children (minimum) 1st degree descendants (from 3 to 12 years old).
Ticket changes** :
Before beginning a trip, tickets details may be altered providing that the new trip corresponds the original tariff and itinerary, and that the change is valid for all the elements in the booking. Once a trip has begun, unused tickets passed due trip date may not be altered.
Changing travel date is subject to ferry availability at change moment.
Changing travel date is subject to ferry availability at change moment.
Hand luggage:
Luggage1 volume per person (maximum 55cmx40cmx20cm).
Note: Food products contained in this baggage cannot be consumed on board.
Note: Food products contained in this baggage cannot be consumed on board.
Luggage Hold:
2 volumes per person (maximum 0,5m3 per volume).
Additional and oversized Baggage:
Extra Luggage: 1,5€/volume
Oversized luggage: the company's applies the Unaccompanied Luggage tariff, according to luggage volume.
Oversized luggage: the company's applies the Unaccompanied Luggage tariff, according to luggage volume.
Trip cancellation*:
Assistance will be provided acording to the Transport Contrat.
Refunds:
During the first 24hours after ticket issue, the tariff is 100% refundable, provided the ticket is issued at 3 or more days prior to the trip.
After that and until the trip date, we will retain 1€. After the trip date, the passengers are not entitled to any refund. If the trip is changed or canceled, the passenger can ask for a full refund.
Validity:
January to December, throughout the operation.
Notes:
* - According to the Contract of Maritime Passenger Transport.
** - Change of travel date is subject to availability according to the trips occupancy at the time of change.
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Vehicles with driver
Regular fare for vehicles that are class segmented
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SEE CONDITIONS
Required documentation:
Vehicle's registration: brand, model, and plate number.
ID or passport, passenger's name that will transfer the vehicle with identical trip booking. The passenger must have a valid ticket on the same date and journey of the car. Note: For round trips, the driver must always be the same person.
ID or passport, passenger's name that will transfer the vehicle with identical trip booking. The passenger must have a valid ticket on the same date and journey of the car. Note: For round trips, the driver must always be the same person.
Ticket changes** :
The date changes for a vehicle's ticket, in the 5 days prior to the journey date and proving there is car deck availability, is subject to a fee payment of:
- 4€/ticket - vehicles class P1 and P2;
- 10€/ticket - other vehicles class;
Changes less than 24 hours prior to the journey for which the ticket was issued:
- 7€/ticket - vehicles class P1 and P2;
- 20€/ticket -other vehicles class.
- 4€/ticket - vehicles class P1 and P2;
- 10€/ticket - other vehicles class;
- 20€/ticket -other vehicles class.
License plate number change:
Before initiating a trip, it's allowed to change the vehicle plate number, by applying a fee payment of 10€. Once the trip has begun or for unused tickets for which the trip date has passed, can not be altere
Minimum Stay:
No limit.
Trip cancellation*:
Not applicable.
Refunds:
100% refund for the first 24hours upon ticket issue, as long as it is issued at least 3 or more days before the trip.
After 24hours of ticket issuance and up until the trip date the refund is 90% of the total cost. After the trip date, the passengers are not entitled to any refund.
After 24hours of ticket issuance and up until the trip date the refund is 90% of the total cost. After the trip date, the passengers are not entitled to any refund.
Validity:
From January until December, on Mestre Jaime Feijó and Gilberto Mariano ferries.
* - In accordance with the Maritime Passenger Transport Contract.
** - Change of travel date is subject to availability upon occupancy at the time of change.
*** This fare does not include the drivers ticket.
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Vehicles without driver
Regular tariff for vehicles that are segmented by classes.
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SEE CONDITIONS
Required documentation:
Vehicle's registration: brand, model and plate number.
ID or passport and telephone contact of the customer that makes the pick-up and drop-off the vehicle at the departure and arrival harbor.
ID or passport and telephone contact of the customer that makes the pick-up and drop-off the vehicle at the departure and arrival harbor.
Ticket changes**:
The date change of the vehicle's ticket, in the 5 days prior to the journey date and proving there is cardek availability, is subject to a payment fee of:
- 4€/ticket - vehicles class P1 and P2;
- 10€/ticket - other vehicles class;
Changes in less than 24 hours before the journey to which ticket was issued:
- 7€/ticket - vehicles class P1 and P2;
- 20€/ticket -other vehicles class.
- 4€/ticket - vehicles class P1 and P2;
- 10€/ticket - other vehicles class;
Changes in less than 24 hours before the journey to which ticket was issued:
- 7€/ticket - vehicles class P1 and P2;
- 20€/ticket -other vehicles class.
Trip cancellation *:
Not applicable.
Refund:
100% refund for the first 24hours upon ticket issue, as long as it is issued 3 or more days before the trip. After 24hours of ticket issuance and up until the trip date the refund is 90% of the total cost.
After the trip date, the passengers are not entitled to any refund.
After the trip date, the passengers are not entitled to any refund.
Validity:
From January until December. The vehicles transfer are just allowed on Gilberto Mariano and Mestre Jaime Feijó ships.
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Personal Pets
Tariff for domestic animals transport, accompanied by the owner or the care of the company, and in their own boxes.
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SEE CONDITIONS
Transport Tariff for domestic animals, accompanied by the owner or company and in own boxes.
Mandatory Documentation:
No requirments.
Ticket changes** :
Before beginning a trip, tickets details may be altered providing that the new trip resembles the original tariff.
Once a trip has begun, unused tickets passed due trip date, may not be altered.
Once a trip has begun, unused tickets passed due trip date, may not be altered.
Minimum Stay:
No limit.
Trip cancellation*:
No assistance provided
Refund:
During the first 24hours after ticket issue, the tariff is 100% refundable, provided the ticket is issued at least 3 days prior to the trip. After passing 24hours of issue and until the trip date, we will retain 1€. After the trip date, the passengers are not entitled to any refund
Validity:
Available from January to Decenber. The animal's transport is not available between Flores and Corvo islands. All unaccompanied animals transport is only allowed on trips between Faial, Pico and São Jorge islands.
Note: ** - (**) Changing travel date is subject to ferry availability at change moment.
Guide dogs and other service animals are exempt from paying a fee and do not need to use a transport box
Atlânticoline does not provide the transportation box.
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